As a property manager, there are plenty of programs from which to choose that will make your job easier. Although most still go with what’s familiar such as Excel or good old-fashioned pencil and paper, other, more flexible and easier to use options exist. Be careful that you do not choose a program that locks you in to a lengthy contract with early termination fees or one that requires an annual fee on top of the purchase price. Because there is sure to be some amount of unfamiliarity with a new program, be on the lookout for software that offers support and training as part of the package. Support and training does not do you any good, however, if they are not available when you need them; therefore be sure that the software company’s office hours are extended, especially if time zone differential is an issue. In addition, be sure that the management program has been developed by an expert instead of someone who has limited experience. A developer who actually spent some time in property management is more likely to address all of its issues, from single-family homes to commercial property investment. The program you purchase should also contain the following features:
- Efficient data management. You will spend a lot of time entering records and searching through databases and so your property management software must make it easy for you to do those tasks. Getting software that makes these routine tasks a pain will soon cause you to give up on it. You might need to try out a trial version of the software to assess this for yourself.
- A full accounting package. Whether you prefer the simplicity of cash or the detail provided by an accrual method, the management program you purchase should support it. And, because a property manager is continually reading reports and calculating late fees and discounts, pick a program that does it automatically. The reports should be available at any time and for any period.
- Check writing. Because your time is valuable, you do not want to spend most of it writing checks, especially if your business requires you to write a lot. Be sure to find software that allows you to print checks off on your computer. If you are unsure of which company to contact about the proper check forms you need, your vendor can guide you in the right direction.
- Reminders. Property management can be hectic, so choose a program in which you can set reminders about appointments or any other work you need to accomplish. Of utmost importance, however, are reminders about late rent and leases that are about to end. Pop-ups and emails are the best types of reminders.
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